Privacy Policy

Introduction

Welcome to www.vybog.com (“Website”) and all the applications (Including all applications of VybogTAL – Buds and Blooms: Specific for talent acquisition, VybogWIN: For businesses of all verticals) collectively referred to as the “Platform.” or ‘Vybog.” By accessing or using our Platform, you are agreeing to comply with and be bound by the terms of this Privacy Policy. This Privacy Policy forms an integral part of our Terms of Use, which can be found in the Privacy Policy. Unless specifically defined in this Privacy Policy, all terms used herein shall have the same meanings as in our Terms of Use.
The terms “we,” “us,” “our,” and “Company,” “Platform,” & “Vybog “refer to Vybog Inc., including its successors and assigns. We operate and hold all rights over all applications in the Platform designed to streamline your human resources management and recruitment processes. The terms “you” or “user” denote any natural or legal person or the authorized owner of any business who has either registered on the Platform or accessed/visited/used it in any form.
This page outlines our policies regarding collecting, using, and disclosing personal data when you utilize our services or access the Platform. By using our Platform, providing your information, or availing of our services, you consent to the collection, storage, and utilization of the information you disclose in accordance with this Privacy Policy. This includes your consent to share your information as detailed in this Privacy Policy.

Data Controller

Vybog, established in 2020, is the controller of your data. Our headquarters are located at Chennai, and you can contact us at info@vybog.com for any privacy-specific inquiries.

Types of Data Collected

We collect personal data necessary for the efficient management of recruitment processes and business operations. This includes, but is not limited to:

Personal identifiers such as names, email addresses, and telephone numbers.
Professional information like employment history, educational background, and skills.
Data generated from platform interactions, such as user preferences and login data.

Purpose of Data Processing

Personal data collected on Vybog is used for the following purposes:

To facilitate talent acquisition and placement management.
To enhance customer relationship management.
To optimize financial management and operational efficiencies.

Data is processed based on several legal grounds:

Consent: We process data where we have obtained explicit permission to do so for specific purposes.
Contractual necessity: Processing is necessary for the performance of a contract to which the data subject is a party.
Legal obligations: Processing is necessary for compliance with legal obligations.
Legitimate interests: We process data based on the legitimate interests of our business or a third party, provided that these interests do not override the rights of the data subjects.

Personal data may be shared with:

Vybog entities and applications as needed for operational purposes.
Service providers and partners who assist with our business operations.
Regulatory authorities, law enforcement, and other parties for legal reasons.

Data Retention

Data is retained for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Information We Collect

Personal Information: This includes, but is not limited to, name, contact details (email, phone number, address, etc.), professional qualifications, employment history, and other information included in a CV or other documents or shared verbally over the phone and other communication media, provided through and to our Platform.
Usage Data: Information on how you interact with our services or Platform, including login data, user interface interactions, and preferences.
Communication Records: Details of the communications you have within our Platform, including communication with candidates, customers, vendors, all such stakeholders, and all individuals participating in internal discussions among departments and those involved in external communications in all forums.
Technical Data: IP addresses, browser types and versions, time zone settings, operating system, and other technology on the devices and in applications used to access our Platform.

How We Use Your Information

To Provide Our Services: Manage your account, provide customer support, facilitate communication between candidates and recruiters, and communication between us and business owners.
To Improve Our Services: Enhance the functionality and user experience of our software.
For Internal Analysis: Perform data analysis, audits, fraud monitoring, and prevention.
To Communicate With You: Send updates, security alerts, and account notifications.

Sharing of Information

With Service Providers: Third-party companies and individuals that facilitate our service, provide service on our behalf, perform Service-related services, or assist us in analyzing how our service is used.
For Legal Reasons: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security

We implement appropriate technical and organizational measures to protect the personal data that we collect and process. However, no internet-based service is entirely secure, so we cannot guarantee the absolute security of your information.

Your Rights

You have the right to access, correct, delete, or restrict the use of your personal information. If you wish to exercise these rights, please get in touch with us using the contact information provided.

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this policy. We will retain and use your information to the extent required to comply with our legal obligations, resolve disputes, and enforce our policies.

Bulk Emailing

As part of our effort to communicate effectively with our users, Vybog utilizes bulk emailing to convey crucial information related to our services, updates, and other notifications. By using our services, you consent to receive such communications, which are integral to our service provision.

Data Sharing and Disclosure

Vybog may share user information with third parties in connection with the provision of our services, compliance with legal obligations, or in the protection of our legal rights. We ensure that all data sharing is conducted in compliance with applicable laws and regulations.

Data Security

Vybog employs robust security measures, including encryption, access controls, and regular security assessments, to protect your data against unauthorized access, alteration, or destruction.

Privacy Policy for PII

This section of the Privacy Policy reflects the specific types of sensitive data handled by Vybog and provides clear guidelines on how this data is managed, shared, and protected. Our team is committed to ensuring the confidentiality and integrity of your personal information.

Information Collection (Related to PII)

Sensitive Personal Information:

In addition to general personal and usage data, we collect sensitive information that may include:

Candidate personally identifiable information (PII), such as social security numbers, financial status, and other data required for employment purposes.
Customer financial details, including bank account numbers and payment information, necessary for processing transactions and maintaining financial records.

Use of Information (Related to PII)

Sensitive Data Usage:

Candidate data is used strictly for employment-related purposes, including background checks, employment eligibility, payroll processing, and compliance with employment laws.
Customer financial data is used for billing, payment processing, and fraud prevention. We ensure that financial transactions are processed securely and in accordance with industry standards.

Data Sharing and Disclosure (Related to PII)

Sensitive Data Disclosure:

Candidate-and customer-sensitive data are shared only with third parties directly involved in the recruitment and payment processes, such as payment processors and background check providers.
We ensure that all third parties comply with strict data protection and privacy standards comparable to or exceeding those of Vybog.

Data Security (Related to PII)

Enhanced Security Measures:

We implement advanced security measures for sensitive data, including encryption of financial information and PII during transmission and storage.
Regular audits are conducted to ensure the security of sensitive data, and we employ industry-standard practices to protect against unauthorized access, disclosure, alteration, or destruction.

User Rights (Related to PII)

Rights Related to Sensitive Information:

Users have the right to inquire about the specific personal information we hold about them, including financial data or PII.
Users can request the correction or deletion of inaccurate or outdated sensitive information. For financial data and employment-related information, users may also request restrictions on processing or object to specific uses of their data.

Payment Security

At Vybog, we prioritize the security of your financial transactions. Our comprehensive payment security measures ensure that your sensitive information is safeguarded at all times. Here are the key features of our payment security protocols:

Encryption: All transactions on the Vybog platform are protected with advanced encryption technologies, which secure the data transmitted between your device and our servers and prevent unauthorized access.
PCI DSS Compliance: Vybog is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS), which ensures that we adhere to the highest security standards to protect cardholder data.
Secure Payment Gateways: We partner with reputable and secure payment gateways that employ robust security measures. These gateways handle payment processing, ensuring that your financial information is processed securely.
Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and mitigate potential threats. Our dedicated security team monitors the Platform 24/7 to ensure the integrity of our systems.
Data Anonymization: Sensitive payment data is anonymized and stored securely. We minimize the storage of payment information to reduce the risk of data breaches.

Dispute Resolution

Vybog is committed to providing a fair and transparent dispute resolution process to address any issues that may arise. Our dispute resolution mechanism ensures that all parties involved are treated equitably. Here’s how our dispute resolution process works:

Clear Policies: We maintain clear and comprehensive policies regarding payment disputes. These policies are accessible to all users, ensuring transparency and understanding of the dispute resolution process.
Timely Communication: When a dispute arises, Vybog facilitates timely communication between the parties involved. Our support team is available to assist in resolving disputes efficiently and effectively.
Documentation and Evidence: We encourage users to provide documentation and evidence related to the dispute. This includes transaction records, communication logs, and any other relevant information that can help resolve the issue.
Escalation Procedures: If a dispute cannot be resolved through initial mediation, users have the option to escalate the issue. Our escalation procedures ensure that disputes are reviewed by higher authorities within the organization for a fair resolution.
Resolution Timeframes: We aim to resolve disputes within predefined timeframes to minimize disruption for our users. Our support team works diligently to ensure that disputes are handled promptly and fairly.
Customer Support: Vybog’s dedicated customer support team is available to assist users throughout the dispute resolution process. Our support representatives are trained to handle disputes professionally and empathetically.
Feedback Mechanism: We value feedback from our users. After a dispute is resolved, we encourage users to provide feedback on the resolution process. This feedback helps us continually improve our dispute resolution procedures.

Effective Date

The date from which the privacy statement is effective is from 07/06/2024

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, don’t hesitate to get in touch with us, preferably the Data Protection Officer (DPO) or a relevant contact point within Vybog.
E-mail: info@vybog.com

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